SKU: DSC-053
Category: Tulip chair
Deluxe Seat: Understanding Our Delivery Process
Here's what you need to know about getting your Deluxe Seat:
Delivery Timeline:
Standard
Orders: Typically delivered within 3 to 10 working days, based on
stock levels and your delivery address.
Corporate/Special
Orders: Delivery times may vary due to production workload. You will
receive a specific delivery schedule upon order confirmation.
Important: Please note
that delivery dates are estimates and can be affected by factors outside
our control.
How Your Order Will Arrive:
Dhaka City
Deliveries: Enjoy the convenience of home delivery and free assembly, provided
by our team or a third-party service.
Deliveries
Outside Dhaka: We use a courier service for door-to-door delivery. Self-assembly
is necessary, and we offer video call assistance to guide you. Our team
can also provide remote assembly support.
Deluxe Seat: Your Satisfaction Guaranteed - Returns & Exchanges
Not quite, right? Let us help! Contact us within 5 days of
receiving your order to start a return or exchange.
Exchanges Policy:
Want a different product? We make it easy!
How to
Exchange: Simply contact us, and we'll guide you through the process.
Item Value: You can
exchange for an item of equal or lesser value. If the new item is cheaper,
we'll refund the difference. If it's more expensive, you'll pay the extra
cost.
Shipping: Customers are
responsible for exchange shipping fees.
Change of Mind
Exchange Fee: A 10% to 15% fee applies to exchanges due to a change of mind
(subject to eligibility).
Returns Policy:
Need to return an item? Here's how:
Contact Us
First: Before sending anything back, please contact us with your order
number and the item(s) you wish to return for approval.
Original
Condition Required: Items must be returned in their
original, unused condition, including all original packaging, manuals, and
accessories.
Change of Mind
Return Fee: A 10% to 15% fee applies to returns due to a change of mind
(subject to eligibility).
Refund Policy:
We apologize if you receive a faulty item. Please follow these steps:
Inspect Upon
Arrival: Check for any damage or defects immediately, ideally with the
delivery person present.
Report
Immediately: Contact us right away about any issues.
Provide
Evidence: Send us photos and videos clearly showing the damage or defect to
help us resolve the issue quickly.
Our Promise: We will
process a replacement or full refund upon receiving and inspecting the
damaged or defective item.
Refund Information:
Once your return is received and inspected, please allow up to 7
business days for the refund to appear on your original payment method.
We're Here to Assist!
If you have any questions about our return, refund, or exchange policy,
please don't hesitate to contact us.
Service Inquiries:
Call: +880 1811 88 33 44
General/Corporate/Business Inquiries:
Email: infodeluxeseat@gmail.com
Call: +880 1811 88 33 44
Thank you for choosing Deluxe Seat!
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